Return & Refund Policy
At Lunar FBA, we strive to deliver high quality services to all our members. However, please be advised that we operate under a strict no return policy. This means that once a membership or any of our services are purchased, returns or refunds will not be provided under any circumstances.
Important: All memberships are non-refundable once purchased. Please ensure you understand this policy before completing your purchase.
Non-refundable Memberships
All memberships, including Lunar FBA and any future ventures partnered, are non-refundable once purchased.
Accidental Activations
We are not responsible for any accidental activations of the licence keys provided. Ensure careful handling during the activation process.
Non-cancellation Errors
No refunds will be issued for human errors leading to non-cancelled subscriptions. It is the user's responsibility to cancel memberships before the renewal date.
Payment Failures
Service interruptions due to failed payments are not eligible for refunds. Ensure your payment information is current and accurate.
Discord Account Issues
No refunds will be given for issues related to Discord accounts, including termination, ban, revocation, loss, or leaving the server.
Trial Memberships
Automatic charges will apply after a free trial period unless cancelled before the renewal date. No refunds for trial memberships not cancelled before renewal.
Service Discontinuation
Pro-rata refunds will only be issued if Lunar FBA closes on its own terms. No refunds if the service closes involuntarily.
Agreement
By purchasing any service from Lunar FBA, you agree to the stated policy.
Contact Us
If you have any billing queries, please contact us via our Instagram, @lunarfba.